Frequently Asked Questions

Question 1

What makes Williams Pest Management different from other pest control companies?

Accepted Answer

We take a science-driven, ecosystem-based approach rather than just eliminating pests. Our methods are grounded in understanding local ecology, using targeted interventions that protect beneficial insects and promote long-term property health. We don't just treat symptoms—we address root causes and educate our clients on prevention.

Question 2

Are your treatments safe for children and pets?

Accepted Answer

Yes, safety is our top priority. We use environmentally responsible products and application methods that minimize risk to your family and pets. Many of our treatments, like Penergetic and biological controls, are non-toxic. We always provide specific safety guidelines for each treatment and let you know when areas are safe to re-enter.

Question 3

What types of properties do you service?

Accepted Answer

We serve both residential and commercial properties throughout the Central Coast. This includes homes, vineyards, orchards, ranches, HOA common areas, schools, and commercial landscapes. Our services are tailored to each property type and its specific pest and tree care needs.

Question 4

Do you offer free consultations or estimates?

Accepted Answer

Yes, we provide free initial consultations for most services. During the consultation, we assess your property, identify pest pressures or tree health concerns, and provide recommendations tailored to your situation. We believe in transparency and will explain our findings and proposed solutions clearly.

Question 5

How quickly can you respond to pest emergencies?

Accepted Answer

We respond to all inquiries within 24 hours and can often schedule emergency services within 1-2 business days. For urgent situations like active infestations, we prioritize getting you help as quickly as possible. Call us directly at 805-458-8328 for fastest response.

Question 6

What is Snapshot weed control and how does it work?

Accepted Answer

Snapshot is a professional-grade pre-emergent herbicide that prevents weed seeds from germinating. Applied seasonally (fall and spring), it creates a barrier in the soil that stops weeds before they start, reducing the need for constant weeding and harsh post-emergent herbicides. It targets over 125 broadleaf and grassy weeds while being safe for established landscape plants.

Question 7

When should Snapshot be applied for best results?

Accepted Answer

For optimal results, we recommend applications in fall (October-November) and spring (February-March). The fall application prevents winter annual weeds, while spring application targets summer annuals. Timing with our Central Coast climate is crucial—we apply before seasonal rains to activate the product and before weed seeds germinate.

Question 8

Is Snapshot safe for my existing plants and trees?

Accepted Answer

Yes, when applied correctly. Snapshot is designed for use in established landscape beds, around trees, shrubs, and ornamental plantings. It affects germinating seeds, not established root systems. However, we carefully avoid areas where you plan to seed or plant new seedlings, as it will prevent their germination too.

Question 9

How does Penergetic wildlife deterrent work without using traditional products?

Accepted Answer

Penergetic uses behavior-modification technology rather than conventional chemical products. It works by altering the scent and energetic signature of your soil, making the area unappealing to burrowing pests like gophers, moles, and ground squirrels. Animals naturally avoid the treated area without being harmed, and it's completely safe for children, pets, and beneficial soil organisms.

Question 10

What animals does Penergetic deter?

Accepted Answer

Penergetic effectively deters gophers, moles, ground squirrels, voles, skunks, raccoons, deer, and other wildlife that can damage landscapes. The specific formulation and application method is adjusted based on your target pests. It works by making your property less attractive rather than through direct confrontation.

Question 11

How long does Penergetic treatment last?

Accepted Answer

Results typically last 3-6 months depending on soil conditions, weather, and pest pressure. We recommend seasonal reapplication for ongoing protection. Many clients notice reduced activity within 2-4 weeks of initial treatment, with full effectiveness building over time as the soil's signature changes.

Question 12

What is CanopyShield and which trees benefit from it?

Accepted Answer

CanopyShield is our proprietary canopy protection program combining biological larval control with foliar phosphite applications. It primarily benefits oaks (especially coast live oaks), but also protects other ornamental trees from defoliating caterpillars like California oak moth, fall cankerworm, and other leaf-eating pests.

Question 13

How does CanopyShield protect against oak moth and other caterpillars?

Accepted Answer

The program uses a two-pronged approach: First, we apply Btk (Bacillus thuringiensis kurstaki), a naturally occurring bacteria that specifically targets caterpillar larvae while being safe for beneficial insects. Second, we follow with phosphite foliar sprays that strengthen the tree's vascular system and natural defenses. This stops active feeding and prevents future damage.

Question 14

Is CanopyShield safe for bees and butterflies?

Accepted Answer

Yes, absolutely. The Btk we use only affects caterpillar larvae that ingest treated leaves—it has no effect on adult butterflies, bees, or other beneficial insects. The phosphite component is a plant nutrient, not an insecticide. We time applications carefully to minimize any contact with non-target species.

Question 15

What is BarkShield and what pests does it target?

Accepted Answer

BarkShield is our dual-layer bark beetle and borer protection program for vulnerable trees. It targets destructive pests like pine bark beetles, cypress bark beetles, oak borers, and other wood-boring insects that can kill trees from within. The program is especially important for Monterey pines, Italian cypress, and stressed oak trees.

Question 16

How often should BarkShield be applied?

Accepted Answer

For preventive care, we recommend annual applications in late spring before peak beetle flight season. For trees already showing stress or in high-pressure areas, we may recommend twice-yearly applications. The protective barrier lasts approximately 6-12 months depending on tree species and environmental conditions.

Question 17

Can BarkShield save a tree already infested with bark beetles?

Accepted Answer

It depends on the infestation level. BarkShield is most effective as preventive treatment. If a tree has less than 30% crown dieback and the infestation is caught early, treatment combined with proper cultural care may help the tree recover. However, heavily infested trees (more than 50% damage) often cannot be saved and may need removal to prevent spread to healthy trees.

Question 18

Do you use rodenticide bait stations for rodent control?

Accepted Answer

We prefer non-toxic methods whenever possible. For gophers and moles, we use trapping and Penergetic deterrents. For rats and mice in structures, we use exclusion, sanitation recommendations, and snap traps before considering bait products. If bait stations are necessary, we use tamper-resistant stations placed strategically to minimize non-target exposure and secondary risks to wildlife.

Question 19

How do you handle ground squirrel problems?

Accepted Answer

Ground squirrel management requires an integrated approach. We assess population levels, use targeted trapping, apply Penergetic deterrents in appropriate areas, and provide habitat modification recommendations. For large properties or severe infestations, we may recommend additional control methods while always considering the broader ecosystem impact.

Question 20

What should I do if I see gopher mounds in my yard?

Accepted Answer

Fresh mounds indicate active gopher presence. Don't flood the tunnels or use gas cartridges, as these are often ineffective and can damage your landscape. Contact us for an assessment—we'll determine the extent of activity and recommend either trapping for immediate control or Penergetic treatment for long-term deterrence, or a combination approach.

Question 21

How do I schedule service with Williams Pest Management?

Accepted Answer

You can request service through our online contact form, call us at 805-458-8328, or email office@williamspestmanagement.com. We respond within 24 hours and work with you to schedule a convenient appointment. For seasonal services like Snapshot or CanopyShield, we proactively reach out to clients when optimal treatment windows approach.

Question 22

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, checks, and electronic bank transfers. Payment is typically due upon service completion. For ongoing service programs, we offer monthly or quarterly billing options. We provide detailed invoices for all services performed.

Question 23

Do you offer service contracts or ongoing maintenance plans?

Accepted Answer

Yes, we offer annual service agreements for pest control, tree care, and landscape health programs. These plans include scheduled treatments at optimal times throughout the year, priority scheduling, and often provide cost savings compared to individual service calls. We'll customize a plan based on your property's specific needs.